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Shipping Policy
Overview
Thank you for shopping with MAKIN ATELIER (https://makinatelier.com).
This Shipping Policy explains how we process, ship, and deliver orders, as well as related fees. By placing an order, you agree to the terms outlined here.
Order Processing
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Orders are generally processed within 1–3 business days, excluding custom or special items
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You will receive a shipment confirmation email with tracking details once your order is dispatched
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Processing may be extended due to stock availability or unforeseen circumstances, and we will notify you promptly
Shipping Coverage
We provide international shipping, including:
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United Kingdom and major European countries
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North America, Asia, and select regions
Shipping availability and fees will be displayed at checkout.
Note: Remote or special locations may incur additional shipping costs or longer delivery times.
Shipping Methods
We use reliable logistics partners to ensure safe and timely delivery. Typical shipping options include:
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Standard international shipping
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Courier services with tracking
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Priority or expedited shipping (additional fees apply)
Tracking numbers will be provided for monitoring your package online.
Delivery Times
Estimated delivery times:
| Region | Standard Shipping | Express / Priority |
|---|---|---|
| UK | 2–5 business days | 1–2 business days |
| Europe | 5–10 business days | 3–5 business days |
| North America / Asia | 7–14 business days | 5–10 business days |
| Other regions | 10–20 business days | 7–15 business days |
Note: Times are estimates and may vary due to weather, holidays, or customs delays.
Shipping Fees
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Fees are based on destination, weight, and shipping method
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Final shipping costs will be displayed at checkout
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Free standard shipping may be available during promotions or special events
Customs and Import Duties
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International shipments may be subject to customs duties, VAT, or other taxes in the destination country
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Such fees are the responsibility of the recipient
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We recommend checking local customs policies before ordering
Lost or Damaged Packages
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Contact MAKIN ATELIER customer service immediately if your package is lost or damaged
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Using a trackable shipping method is recommended
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We will assist in resolving issues, but are not liable for delays or losses due to third-party logistics factors
Contact Us
For any questions regarding shipping, please contact us:
📧 payment@makinatelier.net
📞 +44 7460 991461
